Home » Online Marketing, Social Media

Man City enjoy digital channel success

23 October 2011 No Comment

Manchester City Football Club has hailed its digital marketing investment at the Media Guardian Changing Advertising Summit on data and consumer profiling, Marketing Magazine reports.

The club’s head of digital Richard Ayers spoke at the event and described how the brand’s digital following is gaining on other clubs such as Manchester United and Chelsea, and is fast building up its use of loyalty and digital channels.

Mr Ayers described how sporting institutions should cater for not only the fans who attend events live but the wider fanbase who are keen to stay engaged with their team or athlete through digital channels.

Man City currently has nearly 125,000 followers on Twitter and over a million Facebook fans, as well as 70,000 spectators who hold membership cards, he went on to inform.

“Our fundamental strategy is giving them [fans] access to the club, giving them behind-the-scenes footage and getting them closer to that [match day] experience,” the head of digital argued.
He also commented that digital media has the potential to reach a far greater number of overseas fans.

“In the UK, the chances of persuading someone who supports Chelsea to support City are slim. However, overseas is kind of interesting because quite often they support two or three clubs,” Mr Ayers told the audience.

Earlier this month Manchester City Football Club became the first Premier League team to sign up to a content deal with YouTube.

The contract allows the club to create and control videos, while also managing the advertising surrounding its content.

This is largely done through CityTV, the Manchester City TV channel, which is responsible for uploading around 100 videos a month. It covers a range of topics, from players, to behind-the-scene interviews and debates with fans.

Jeff Nathenson, head of sports partnerships for YouTube, told the Drum: “We believe this kind of deal will have a global impact, allowing them to reach news fans in new territories with compelling original content.”

Source: equimedia.co.uk